Hassler Roma Hotel

the attention to detail and quality of service was exceptional. the location of the hotel was perfect, with easy access to key attractions and shopping areas. the comfortable bed ensured a good night's sleep, and the breakfast selection was delicious.

One staff member who delivered blunt and unpleasant service when I had a reservation miscommunication. This unpleasant encounter left a negative impression on my overall experience.

everything.

there was nothing to complain about.

The only thing that should improve is breakfast on the second day. You're tired.

Breakfast

Convenient central location with stunning views and excellent staff. Ideal for exploring nearby attractions and high-end stores. Quiet rooms with good but expensive breakfast options. Professional and well-maintained, though not as modern as other competitors. Marvelous Art Deco patio bar and a special roof terrace. 👍

The location of the hotel (assuming the guest is good on foot!) and the view are unique. The hotel has style, but is rather old.

restaurant imàgo, located on the 6th floor of the house, has without doubt a glorious past. however, in international comparison and in view of the nevertheless high price level there is clearly room for improvement. for example, we were brought a different dish as the main course when we effectively ordered (which we refused) with the argument of a misunderstanding0s. however, it was obvious that this dish was probably not very popular and was therefore "a stock item". moreover, they simply wanted to serve us champagne in the middle of the meal without any reason, although we were absolutely satisfied with the white wine we had ordered. we would not visit the restaurant a second time.

no international newspapers. no cake in the afternoon

We just had an incredible stay at this luxury hotel. From the moment we arrived until our departure, we were treated with the utmost care and attention. the spa & wellness centre was the perfect place to unwind after a day of sightseeing, with a variety of exclusive amenities such as massage and beauty treatments, and the spa lounge was an added bonus.

the only minor issue we encountered was with the sauna, which did not function properly during our visit.

Decoration and cleaning

The decoration of the drink bar on the ground floor. Very ugly.

Everything, the wonderful attention, the excellent food, location, facilities, luxury staff.

I liked everything.

We recently stayed at a luxurious hotel in central Rome that exceeded our expectations. The location was perfect, with easy access to all the major attractions. The main restaurant offered a fabulous view over the city, making our dining experience truly memorable. The room was beautifully decorated and the bathroom was spacious and well-appointed. The service was impeccable, with friendly and welcoming staff who went above and beyond to ensure our comfort. The breakfast offered a wide variety of delicious options to start our day. The facilities were top-notch, including a rooftop bar with stunning views.

One minor downside was that we had to discover on our own that there were lifts available to bring us back up from the subway station. It would have been helpful if this information had been provided to us earlier.

His situation and his staff

Sometimes taxis refuse to take us too close ex piazza Spagna.

The bed was perfect.

Incomprehensible reception

Amazing location, large and well-appointed rooms, impeccable and gracious service, helpful concierge, lovely complimentary continental breakfast.

No complaints.

location and attention of the staff always well disposed

We found a spider in the bed and got bitten by that or another insect during the five days

Location, services

Nothing

Intimate and welcoming atmosphere. Amazing location. Friendly and helpful staff. Beautiful rooms and bathrooms. Excellent breakfast buffet

Couldn't fault.

The staff is top-notch. Excellent concierge service.

the price of breakfast

Friendly and available staff

Noise of construction site in the hotel on the floor of our room. Very random WiFi

Great location near historical sites, restaurants, and shopping. Spectacular view from room and terrace. Comfortable lounge with friendly staff. Phenomenal on-site spa. Michelin-starred dining experience.

staff was very helpful, attentive and competent. situation could not be better.

i think the price-performance ratio is no longer appropriate. with the prices everything in the room has to fit, shower set was so loud, you switched from head to hand shower, thing sounded like a demolition hammer. hairdryer was not a 5-star standard, it had such a weak performance that it took 30 minutes to dry your hair. where else, if not in rome, does a woman want to be beautiful? fitness room was somewhere between two suites and one was not allowed to go in before 8 o'clock or if one wanted to go in at all costs, one was not allowed to use the treadmill, because otherwise it would be too loud for the suite next to the fitness room. nevertheless, overall impression is positive.

Location, rooms, staff

Lobby

I was pleasantly surprised by the outstanding view from the seventh floor terrace at Hassler Roma. Watching the sunset while sipping on a delicious champagne cocktail was an unforgettable experience. The marble design throughout the hotel is exquisite, and the attentive staff made me feel like a VIP. The concierge was extremely helpful in providing recommendations and the renovated room was spacious and beautifully decorated. I highly recommend this hotel for a luxurious and memorable stay.

The kindness and smile of your unforgettable staff

You might not like something in this hotel

I was pleasantly surprised by the level of service at Hassler. When I left my bag at a restaurant, they took the initiative to call and follow up for me, without me even having to ask. The staff went above and beyond to ensure I got my belongings back safely. I highly recommend this hotel.

the lavish room had exclusive amenities that fulfilled my luxurious needs. the service was impeccable and the Spa & wellness center had a sauna, Jacuzzi, massage, and beauty treatment. the sun terrace at the Spa center was a perfect escape. the in-room breakfast was delicious and the restaurant had special diet menus.

The only minor issue I had was with the facial treatment room, which was a bit small. it did not impact the exceptional service and luxurious experience at this hotel.

We loved every minute of our stay at the hotel. Cleanliness, hotel facilities, and the amazing hospitality were all perfect. The staff was attentive, professional, and made our experience memorable. The hotel's location was excellent, with easy access to transportation and the city's historic center. The breakfast buffet was delicious, and we enjoyed the lovely garden out back.

It was all superb.

The location of the main restaurant with a fabulous view over the city is absolutely breathtaking. Situated in the very center, the restaurant offers a stunning panorama of the cityscape, making for a memorable dining experience. the lovely garden out back provides a serene and tranquil atmosphere, perfect for relaxation. The hotel's prime location also ensures that it is relatively close to all major sites, allowing for easy exploration of the city.

One drawback to note is that the bathroom in some rooms may be small and not fully renovated, which can be disappointing given the otherwise luxurious accommodations.

During our Christmas stay, there were a few things that we liked about the hotel. the breakfast buffet was absolutely delicious, with a wide variety of options to choose from. Additionally, the rooftop bars provided a perfect spot to enjoy a beautiful sunset. Moreover, the hotel's location was ideal, with many attractions and shops within walking distance.

There were a couple of things that we disliked about our experience. the service at the front desk was not up to par.